An official community is one that is created, sponsored, or recognized by an organization as speaking on their behalf. Marking a community as official builds trust and creates legitimacy over the conversations and content shared within it.

Many organizations already create and manage communities for this purpose, but network admins can now designate specific communities recognized by the organization as Official.

Image of Yammer showing a community with a badge marking it as official

Official status, represented by a "verified" icon (image of the Verified icon, depicting a check mark), is also a helpful guide to employees and members of other Viva Engage communities who are using Search to find the correct community.

Image of search results showing a mix of official and unofficial communities

Designate a Viva Engage community as Official

Note: Only network admins can mark communities as Official.

  1. In a Viva Engage community, select the More Options icon.

  2. Under the Network admin options, select Mark Official Community.

    Image of a menu with the Mark Official Community option highlighted

  • The verified" icon (image of the Verified icon, depicting a check mark) will appear next to the community's name.

  • Image of a Yammer community displaying an official community badge

Note: This process is the same for public and private communities. As the network admin, if you navigate to a private community you are not a member or admin of, you will still see the more options icon in the header. This will include the network options section with "Mark Official Community". 

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